Question 1

Do you offer free shipping?

Accepted Answer

We offer free shipping on domestic orders orders over $150 and free shipping on international orders over $250

Question 2

Return Policy

Accepted Answer

1. 	Eligibility for Returns/Exchanges:
 • Returns or exchanges are accepted only in the case of verified issues, such as:
    • Production errors.
    • Damaged items.
    • Lost shipments (with proof).

2.	Notification Period:
 • Customers must notify us of any issues within 30 days of delivery to be eligible for a return or exchange.

3.	Non-Returnable/Non-Exchangeable Items:
 • We do not accept returns or exchanges for:
    • Buyer’s remorse.
    • Customer errors (e.g., incorrect size or design selection).

4.	Process for Returns/Exchanges:
 • To initiate a return or exchange, please contact us via email or our website contact form with:
    • Order details.
    • A description of the issue.
    • Supporting evidence (e.g., photos for damaged items or proof of lost shipments).

5.	Shipping Costs:
 • Shipping costs for returns/exchanges due to verified issues will be covered by FWBMAG.

Question 3

How can I contact FWBMAG?

Accepted Answer

You can reach us via email at info@fwbmag.com or through our website contact form.

Question 4

How can I collaborate with FWBMAG?

Accepted Answer

We collaborate with models and creatives who align with our brand values. Please reach out to us at info@fwbmag.com (info@fwbmag.com)or send us a DM through one of our social media channels.

Question 5

How should I care for my apparel?

Accepted Answer

Oversized tees:
  - Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- dry: low heat
- Do not dryclean

Micro Rib Racer Tank Top
 - Machine wash: cold (max 30C or 90F)
- Non-chlorine: bleach as needed
- Tumble dry: low heat
- Iron, steam or dry: low heat
- Do not dryclean

Baby tees:
 - Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- Iron, steam or dry: low heat
- Do not dryclean

Oversized Sweatshirts:
  - Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- dry: low heat 
- Do not dryclean

Question 6

How can I track my order?

Accepted Answer

You will receive tracking information via email once your order ships.

Question 7

How long does shipping take?

Accepted Answer

Our products are made to order and typically arrive within 7 business days.

Question 8

Are the designs limited edition?

Accepted Answer

Yes! A number of our designs are! We offer seasonal collections and limited-edition releases so keep your eyes out for items labeled "limited edition" and get them before they're gone!

FREE DOMESTIC SHIPPING ON ALL ORDERS $150 & OVER

FREE INTERNATIONAL SHIPPING ON ALL ORDERS $250 & OVER

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