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FREE DOMESTIC SHIPPING ON ALL ORDERS $150 & OVER
FREE INTERNATIONAL SHIPPING ON ALL ORDERS $250 & OVER
Frequently asked questions
General
1. Eligibility for Returns/Exchanges:
• Returns or exchanges are accepted only in the case of verified issues, such as:
• Production errors.
• Damaged items.
• Lost shipments (with proof).
2. Notification Period:
• Customers must notify us of any issues within 30 days of delivery to be eligible for a return or exchange.
3. Non-Returnable/Non-Exchangeable Items:
• We do not accept returns or exchanges for:
• Buyer’s remorse.
• Customer errors (e.g., incorrect size or design selection).
4. Process for Returns/Exchanges:
• To initiate a return or exchange, please contact us via email or our website contact form with:
• Order details.
• A description of the issue.
• Supporting evidence (e.g., photos for damaged items or proof of lost shipments).
5. Shipping Costs:
• Shipping costs for returns/exchanges due to verified issues will be covered by FWBMAG.
Oversized tees:
- Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- dry: low heat
- Do not dryclean
Micro Rib Racer Tank Top
- Machine wash: cold (max 30C or 90F)
- Non-chlorine: bleach as needed
- Tumble dry: low heat
- Iron, steam or dry: low heat
- Do not dryclean
Baby tees:
- Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- Iron, steam or dry: low heat
- Do not dryclean
Oversized Sweatshirts:
- Machine wash: cold (max 30C or 90F), gentle cycle
- Do not bleach
- Tumble dry: low heat
- dry: low heat
- Do not dryclean
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